XBox 360 Connection Problems

When you play the Xbox 360, you maybe meet some problems of the connection. Xbox 360 game console depends on online connectivity to provide a full entertainment experience. And while the requirements for getting connected appear simple, issues may occur due to the diversity of setups used by contemporary players.

Internet Connection
Without successful connection to the Internet, the console can't get in touch with Xbox Live. This precludes online gaming, system updates, downloading of extra content and, of course, the extensive social networking aspects of the Xbox 360.
Causes
The majority of issues stem from complex connection setups. Any type of networked connection through a router is more prone to problems. Wireless networks add another layer of complexity. Of course, both dial-up and ISDN connections can't work--Xbox Live can only be used with true broadband at speeds of over 1 Mbps.

Other factors to consider are faulty network cables and connectors. Additionally, if your ISP requires a user name and password to connect, the console must have the same information in store; otherwise the connection won't work.
Types
The main symptoms occur when first trying to set up a connection upon purchase of a new console or change in service provider.

Typical problems include failing the Internet Protocol (IP) address test, Maximum Transmission Unit (MTU) test or Domain Name Service (DNS) test. Causes are usually network-related, when users attempt to connect the console through a router or share an existing connection through a PC. Firewalls may also complicate matters; the console must be put on the list of allowed devices.

Under "Network Settings," it's best to set everything to automatic; the console can then find a connection on its own.
Outages
For consoles that manage to pass these initial tests and later develop problems, such as "Xbox Live Server Not Found," the issue is almost always external. ISP or Xbox Live outages can occur. The latter are generally advertised by Microsoft well in advance.
Prevention/Solution
Network configuration is a sensitive factor for maintaining a stable connection to Xbox Live--check the official Microsoft troubleshooting guide for more information. Oftentimes a simple reset of all networked equipment after the console was added clears up problems. However, MTU and DNS problems may persist, requiring reconfiguration of the entire network.
Error Codes
Users may encounter a variety of error codes, starting with "800" when trying to access parts of Xbox Live. These are most common when going on the Xbox Live Marketplace, and most of the time they are the result of maintenance work on the service. They do not necessarily mean there's anything wrong with the user's connection, unless they persist, even after restarting the console.
Expert Insight
From experience, the more direct a connection to Xbox Live, the better. If possible, connect the console directly to the wall. This may be available to cable high-speed Internet customers, but is very rare in North America. Direct modem connections are the next best thing--from the wall to the modem, then to the back of the console. As mentioned above, passing through a router makes problems much likelier. Wireless networking is even less desirable, since interference from other components could cause significant connection issues.

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